Refund policy

SEND ME COSMETICS
RETURN POLICY – ALL SALES FINAL

1. Policy Overview
1.1 Send Me Cosmetics maintains a strict "All Sales Final" policy for any and all skincare, herbal, or beauty product purchases made on this platform.

2. Rationale for No Returns/Refunds
2.1 Hygiene & Safety Considerations
- Health regulations prohibit returns of cosmetic and skincare products
- Opened products pose significant contamination risks
- Protecting customer health is our primary concern

2.2 International Shipping Constraints
- All orders shipped internationally
- Import duties, tariffs, and customs fees are non-refundable
- DHL return fees often exceed original shipping costs making returns impractical

3. Product Quality Assurance
3.1 Premium Ingredient Commitment
- Each product meticulously formulated
- Custom formulations designed for exceptional results
- Comprehensive quality control processes

4. Customer Responsibility
4.1 Pre-Purchase Guidance
- Customers must carefully review product descriptions
- Consultation available with our team before purchase
- Detailed product information provided on website

5. Policy Enforcement
5.1 Legal Considerations
- This policy is legally binding
- Ignorance of policy does not nullify its enforcement
- Applies to all international and domestic transactions

6. Customer Support
6.1 Pre-Purchase Assistance
- Dedicated support team available
- Product selection guidance
- Comprehensive product information

Effective Date: Immediately
Last Updated: [March 2025]